Official Privacy Policy
Privacy Policy
Protecting your privacy and securing your financial information is our highest priority.
Effective Date: Jan 01, 2026
Last Updated: Jan 01, 2026
Contents
Introduction
Information We Collect
How We Use Information
Legal Basis
Sharing Information
Data Retention
Data Security
Your Rights
Cookies
Policy Updates
1. Introduction
Paytrue (“we,” “our,” or “us”) is committed to protecting your personal data and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial products and services (“Services”). By accessing or using our Services, you agree to this Privacy Policy.
2. Information We Collect
- Full Name
- Date of Birth
- PAN / Aadhaar
- Email Address
- Phone Number
3. How We Use Your Information
- Providing and maintaining our Services
- Identity Verification (KYC / AML Compliance)
- Processing Transactions
- Fraud Detection and Prevention
- Risk Assessment and Credit Scoring
- Customer Support
- Improving Our Platform
- Legal and Regulatory Compliance
4. Legal Basis for Processing
Depending on your location, we rely on:
Your Consent
Contractual Necessity
Legal Obligations
Legitimate Business Interests
6. Data Retention
We retain your information only as long as necessary for:
- Providing Services
- Legal and Regulatory Compliance
- Dispute Resolution
7. Data Security
SSL / TLS Encryption
Secure Servers
Access Controls
Security Audits
However, no system can guarantee 100% security.
8. Your Rights
Access Your Data
Correct Information
Request Deletion
Restrict Processing
Withdraw Consent
Data Portability
To exercise your rights contact: support@paytrue.in
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page along with a revised "Last Updated" date.